Post by account_disabled on Apr 30, 2024 4:34:40 GMT -6
Entertainment and instant purchase. Live Commerce emerged to engage customers while promoting products and generating conversions. The model, which started in China, is already a success and brands around the world are already adopting the novelty. If you still don't know what Live Commerce is, that's okay! We are here to present this innovative shopping experience that will captivate your audience. Follow along! What is Live Commerce? Live Commerce is a sales modality that allows instant purchasing and public participation and interaction, whether through chat or reaction buttons. With live streaming commerce, companies can get closer to their audience, engage and increase brand exposure.
What makes e-commerce a trend? E-commerce, a sector that is always developing, was revolutionized by Live Commerce. This sales channel guides customers through the sales funnel and gives a personal touch to the product presentation, enabling immediate purchase while also being able to resolve possible doubts that may arise during the live live. Live commerce makes selling more engaging and easier. And the Architectural Services Email List numbers show success. The size of the live trading market live commerce ChatGuru “The value of China's live commerce market grew at a compound annual growth rate (CAGR) of more thabetween to reach an estimated US$171 billion in 2020. This growth spurt has intensified by the covid-19 pandemic, and Chinese sales are expected to reach US$illion i Fonte: McKinsey Digital As of Marc according to McKinsey & Company, live commerce was used by 265 million people – almost 30% of internet users in China.
All this taking into account the best customer service parameters and without having to increase your human team. In addition to automating simple and repetitive tasks, ChatGuru has a data collection system during customer interactions with chatbots, which complies with the General Data Protection Law (LGPD) . The information is saved and forwarded to an environment where attendants can easily access the data if necessary. The system also allows you to extract periodic reports that will help your company make the right decisions. In other words, ChatGuru helps your business build proactive and solid relationships with consumers, reducing customer turnover and generating benefits through automation and the collection of information in a systematic and organized way.
What makes e-commerce a trend? E-commerce, a sector that is always developing, was revolutionized by Live Commerce. This sales channel guides customers through the sales funnel and gives a personal touch to the product presentation, enabling immediate purchase while also being able to resolve possible doubts that may arise during the live live. Live commerce makes selling more engaging and easier. And the Architectural Services Email List numbers show success. The size of the live trading market live commerce ChatGuru “The value of China's live commerce market grew at a compound annual growth rate (CAGR) of more thabetween to reach an estimated US$171 billion in 2020. This growth spurt has intensified by the covid-19 pandemic, and Chinese sales are expected to reach US$illion i Fonte: McKinsey Digital As of Marc according to McKinsey & Company, live commerce was used by 265 million people – almost 30% of internet users in China.
All this taking into account the best customer service parameters and without having to increase your human team. In addition to automating simple and repetitive tasks, ChatGuru has a data collection system during customer interactions with chatbots, which complies with the General Data Protection Law (LGPD) . The information is saved and forwarded to an environment where attendants can easily access the data if necessary. The system also allows you to extract periodic reports that will help your company make the right decisions. In other words, ChatGuru helps your business build proactive and solid relationships with consumers, reducing customer turnover and generating benefits through automation and the collection of information in a systematic and organized way.